What to Expect During Your First Visit
Your first visit to the Tree House may vary in some ways depending on the Tree House team member that you are scheduled to see. The thing that will not change is our welcoming and supportive environment. When your child has been referred for an evaluation, we realize that coming to the Tree House can seem like an overwhelming experience. Our goal is to provide every family with a safe and supportive place to share your experience without judgment.
Upon entry you will check in with our receptionist who will inform the provider of your arrival. Understanding that this is a challenging time in the lives of the children we serve and their loved ones, we expect that many of you will have questions. As such our Family Advocate will be available to you to answer any questions or address any concerns that you may have. Though especially versed in the investigative process, the advocate can also address interpersonal concerns and assess your current needs thereby connecting you to the appropriate resources. Those services may be available through the Tree House or offered in the community.
If you do not have questions at your first visit, please do not worry. The Advocate is available long term and can always be contacted on an as needed basis.
The Tree House provides translation services, free of charge, to clients who do not speak English. If you need assistance, please let a member of staff know that you need an interpreter.