First Visit

What to Expect During Your First Visit

Welcome to The Tree House, where we pride ourselves on being compassionate and supportive! The main features of your first visit will vary depending on which team member you are meeting with. Our welcoming and encouraging environment, on the other hand, will remain the same. You will check in with our receptionist upon arrival, who will notify the provider of your presence. Every step of the way, we’ll keep you informed. 

When your child receives a referral to The Tree House after a traumatic experience, we understand that your family may have some worries and apprehension. Our goal is to give each family a secure and supportive environment to share their story without fear of being judged. This challenging time can impact many areas of your family’s life. We will offer you support from a Family Advocate who can answer questions or address any concerns that you may have. Our Family Advocate will help you navigate the investigative process and connect you to other resources at The Tree House or in the community. Please know the Family Advocate is available long-term. You can contact them ANY time with any questions or concerns that come up later.

Not comfortable with English? The Tree House provides translation services free of charge in the language you choose. If you would like an interpreter, please just let us know!